Overview

This shipping policy explains how shipping works for orders placed at mrdct.com. If you have a question that isn’t answered here, contact us at support@mrdct.com or call (904) 321-9195.

Where we ship

We currently ship within the United States only. We don’t offer international shipping at this time.

Processing time

Orders are processed and prepared for shipment within 1–3 business days of purchase. Processing time is separate from transit time — once your order ships, delivery takes additional time depending on your location and the shipping method selected at checkout.

Orders placed on weekends or holidays begin processing the next business day. During high-traffic periods (new merch drops, holidays), processing may take slightly longer — we’ll note any delays on the site if they come up.

Shipping costs and delivery estimates

Shipping costs are calculated at checkout based on your delivery address and the items in your order. Estimated delivery times will vary by carrier and destination and are shown at checkout before you complete your purchase.

Order tracking

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its progress to your door.

Lost, delayed, or damaged shipments

If your order hasn’t arrived within the estimated delivery window, or it arrives damaged, email us at support@mrdct.com with your order number and we’ll help sort it out — including a replacement or refund where appropriate.

Incorrect shipping addresses

Please double-check your shipping address at checkout. We ship to the address provided on the order, and we’re not able to redirect a package once it’s shipped. If you notice an error shortly after ordering, email us right away and we’ll do our best to correct it before the order ships.

Questions

Reach out any time at support@mrdct.com or (904) 321-9195, or visit our Contact page.